Delivering ROI on AI: How Al transforms customer support efficiency

Available On Demand
40 minutes

Brought to you by Elastic & Microsoft

Optimize customer support and achieve faster return on investment with artificial intelligence. Experts, including a guest speaker from IDC, discuss business and technical considerations of optimizing large language models and using generative AI to rapidly deliver business value. The speakers also address security, data privacy, and hallucinations, as well as the need for cost-tracking, AI KPIs, and business metrics — all to help you gain a clear sense of the path to AI profitability.

Speakers:

Christopher Blaisure
Sr. Director, Field Technology, Elastic